Terms of use

The Native Point website is owned and operated by Swan Bay Vineyard (ABN 79 196 651 677)

Use of this website is subject to these Terms of Use.

Pricing
• All product and offers may not be available at Cellar Door.
• Prices, products and offers include GST
• All prices are correct at the time of online publication. Prices are subject to change without notice. Online pricing may differ from prices available at the Cellar Door and individual wine stockists
• All items are promoted in good faith to be available at the time of ordering.
• Sale items are only available at the lower price during the sale period.
• Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable.
• We reserve the right to correct any printing errors.

Delivery Costs
Some large orders and bulky items may require an adjustment to quoted delivery costs. Please email details of the products required for a final freight cost. Alternatively, feel free to submit your order with query and we will contact you to arrange appropriate shipping. You may cancel your order at any time prior to processing.

Australian Delivery
Please note that domestic orders are sent via Australia Post. All Australian orders should include a daytime delivery address and contact details. We also accept orders to P.O. Box numbers.

Delivery Delays
Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in despatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing.

International Ordering
We currently do not deliver outside Australia.

Returns, Refunds & Exchanges?
We will gladly refund, credit or exchange all returns on presentation of the original Native Point Wines or Windermere Corner Cafe sales docket. Delivery and packaging charges are not refundable unless as a result of our error. All returns are to be sent to:
Native Point Wines
PO Box 714,
Launceston, TASMANIA 7250
Phone: 0428 632816
Email: info@nativepoint.com
Where the original payment was made by cheque or money order, please allow up to 21 business days for refunds to be processed.

Returns
Please contact us prior to returning goods to Native Point Wines. Where a refund of goods is payable all items are required to be returned by the recipient at their own expense using the same credit card used for the original order. Upon receipt of the returned goods the Native Point Wines will:
• Refund the original cost of goods plus the initial delivery charge to the original credit card used to place the order
• Refund the mutually agreed return postage charges to the same credit card
No goods shall be refunded without prior agreement between the recipient and/or customer and Native Point Wines. Please include all return postage receipts. Delivery and packaging charges are not refundable unless as a result of our error.

Australian Law
There are a number of Australian laws in pertaining to fair trading and privacy including the Trade Practices Act 1974 and the Commonwealth Privacy Act 1988 (with Amendments in 2000). For more information on Australian legislation please visit http://www.scaleplus.law.gov.au/browse.htm. Dispute resolution services are also available in each Australian State and Territory.

Feedback and Complaints Handling Procedure
Native Point Wines welcomes feedback and attends to all complaints promptly. Please email or write to us using the contact information presented on this page.

Native Point Wines Copyright Notice
Native Point Materials, including pages and on-line images, are protected by the Copyright Laws of Australia. All rights are reserved.

When you access Native Point Wines website you agree that:
• You may retrieve Native Point Wines materials for information only.
• You are over the Age of 18
• You may save a local copy or send it to your printer for your own personal use or in order to inform authorised and potential users about Native Point Wines materials. However, you may not make any charge for such use and any commercial exploitation is expressly prohibited.
• You must include the copyright notice in any copy that you make.
• You may not modify the information found in Native Point Wines materials without the express permission of Native Point Wines.

Notice of Trademark
The Native Point logo is a registered trademark of the Swan Bay Vineyard. This logo may not be used without the prior specific, written permission of Swan Bay Vineyard.

Currency
All prices quoted on this website are in Australian Dollars (AUD).

The Native Point Wine website is owned and operated by Swan Bay Vineyard (ABN 79 196 651 677)
Use of this website is subject to these Terms of Use.

Warning
Under the Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years (penalty exceeds $6000) and it is an offence for a person under the age of 18 years to purchase or receive liquor (penalty exceeds $500). At the time of delivery the person receiving the goods must provide satisfactory evidence of proof of age if requested. Native Point Wines may refuse to deliver the goods if the person receiving the goods does not provide evidence of proof of age.

Licensee: Mrs Sheena High
License: 63183

Go back to the order page

View our Terms of Service
View our Security Policy
View our Privacy Policy